I recommend this company one hundred percent in the digitalization and purchase of designs. They are very responsible and please the customer until they are completely satisfied. They are also very quick to answer messages and answer any questions.
Design stitched out perfectly and
Design stitched out perfectly and customer service was outstanding!! Will definitely be ordering from Emb Lanka again! Thanks!!!!
I had a size issue
I had a size issue on my end and within hours I heard back from them. I tried the new file size and it worked perfectly. I appreciate the helpful response especially these days when many companies take so long to reply, if at all. I applaud your customer service and I look forward to shopping with you again.
I have not received my
I have not received my order yet, but so far, working with this company has been a good experience.
I ordered a design and
I ordered a design and it would not download .I emailed the company,they resent my design. Thank you for great customer service.
A customer service oriented company
A customer service oriented company that produces high quality products. I will certainly continue doing business with them in the future……A+++
I tried to download a
I tried to download a design that I purchased but had trouble on my end. I reported my problem and the company resent the design. I downloaded it with no problem. I stitched the embroidery design out and it was beautiful.
Customer service is BEYOND GREAT!!
Customer service is BEYOND GREAT!! They responded to me within one hour on a holiday weekend!
I ordered designs and they
I ordered designs and they were smaller than I expected. I contacted sales and inquired if they could be made larger. I received an e mail back in less than an hour with the larger designs. I am very pleased with the design and the excellent service.
Excellent customer service. Logo was
Excellent customer service. Logo was too big, asked for it to be reduced, file came back as required within 5 minutes, that is service for you.
Very well pleased with Emb Lanka
I was a little confused as to what I was buying and realized I bought the design and not patches. When I contacted them, they helped me immediately. Although items take a long time to get, they are a great company to deal with.
I would like to order another design of your site’s Renault Trutsks, but I want to tell me is it possible to send it to me in the amount 5 cm in height in proportion to the width?